Privacy Policy

1. Introduction

This Privacy Policy explains how PropDime collects, uses, discloses, and protects information when you visit our website, create an account, purchase a subscription, contact us, or use our sports data, odds, player prop, research, and related tools. In this policy, “PropDime,” “we,” “us,” and “our” refer to the operator of the PropDime service.

By using PropDime, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account details, such as your name, email address, login credentials, and profile information.
• Subscription and billing information, which may be processed by third-party payment providers.
• Support requests, feedback, survey responses, and other communications you send to us.
• Preferences or settings you choose, including sports, leagues, teams, players, markets, filters, watchlists, or similar product preferences.

2.2 Information Collected Automatically

• Device and browser information, such as browser type, operating system, device identifiers, and general device settings.
• Log data, such as IP address, access times, pages viewed, referral URLs, and interactions with the Service.
• Usage data, such as features used, searches performed, reports viewed, saved items, and product activity.
• Cookie and similar technology data used to keep the Service working, remember preferences, measure usage, and improve the product.

2.3 Information from Third Parties

• Authentication providers, if you choose to sign in through a third-party account.
• Payment processors, for transaction status, subscription, and fraud-prevention information.
• Analytics, hosting, customer support, and communication providers that help us operate the Service.
• Sports data, odds, statistics, and other information providers used to power the product.

3. How We Use Your Information

• Create, secure, and manage your account.
• Provide, maintain, personalize, and improve PropDime.
• Process subscriptions, payments, renewals, cancellations, and related account notices.
• Send administrative, security, support, and service-related messages.
• Respond to inquiries, support requests, feedback, or other communications.
• Measure product usage, debug issues, test features, and improve performance.
• Detect, investigate, and prevent fraud, abuse, unauthorized access, harmful activity, and violations of our Terms.
• Comply with legal obligations, lawful requests, and applicable policies.
• Send marketing or product updates where permitted by law, with available opt-out options.

4. How We Share Information

We do not sell your personal information. We may share information in the ordinary course of operating the Service with:

• Service providers: Companies and individuals that help us provide hosting, analytics, payments, support, email delivery, security, and other operational services.
• Professional advisors: Lawyers, accountants, auditors, insurers, bankers, and similar advisors where reasonably necessary.
• Legal and safety parties: Law enforcement, regulators, courts, or other parties when we believe disclosure is required or appropriate to comply with law, protect rights, enforce agreements, or prevent harmful activity.
• Business transaction participants: Parties involved in a potential merger, acquisition, financing, reorganization, sale, or transfer of all or part of the Service.
• With your direction or consent: When you ask us to share information or otherwise give us permission.

We may also use or share aggregated, de-identified, or anonymized information that does not reasonably identify you.

5. Cookies and Tracking Technologies

We may use cookies, local storage, pixels, SDKs, and similar technologies to operate PropDime, keep you signed in, remember preferences, understand product usage, improve performance, and support marketing or analytics. You can manage cookies through your browser settings, though disabling some technologies may limit functionality.

6. Security

We use reasonable technical and organizational measures designed to protect personal information. However, no website, application, network, server, or method of transmission is completely secure. You are responsible for keeping your login credentials confidential and for notifying us if you believe your account has been accessed without permission.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and support legitimate business purposes. Retention periods may vary depending on the type of information and the context in which it is used.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also be able to opt out of marketing communications by following the instructions in those messages.

To request deletion of your account or personal information, or to exercise other privacy rights, contact us through our support page. We may need to verify your identity before completing certain requests.

9. International Data Transfers

PropDime may be operated from, and information may be processed in, the United States or other countries where we or our service providers operate. These locations may have privacy laws that differ from those in your jurisdiction.

10. Children's Privacy

PropDime is not intended for children or for anyone under the age required to use the Service under our Terms. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Third-Party Links

The Service may include links to, compatibility with, or information from third-party websites, applications, sportsbooks, fantasy sports platforms, sports data providers, payment processors, analytics tools, and other services. We are not responsible for the privacy practices, content, terms, or security of third parties. Please review their policies directly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date. If changes are material, we may provide additional notice where reasonably appropriate. Continued use of the Service after an update means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact us through our support page.